North Carolina-based Truist Financial Corp., a financial services company, recently launched an integrated merchant services platform to help small and medium-sized businesses (SMBs) streamline operations and gain real-time insights.
Truist Merchant Engage features self-service tools, a real-time dashboard, dynamic onboarding and product discovery. Rollout began in late June and will continue into early 2026. The platform is part of Truist’s commitment to delivering modern, scalable technology that deepens client relationships and drives focused growth.
“At Truist, our approach to payments is built on simplicity, speed, and safety — principles that guide how we create meaningful value for our clients,” Chris Ward, Truist head of Enterprise Payments, said. “Truist Merchant Engage is more than a product — it’s a reflection of our purpose-driven commitment to lead the industry with integrated solutions that help businesses thrive. By unifying business banking and merchant services into one seamless experience, we’re enabling SMBs to operate more efficiently, make data-driven decisions and grow with confidence.”
In the United States, there are more than 30 million SMBs that rely on nonintegrated payments and business services providers.
Truist offers a wide range of products and services through its wholesale and consumer businesses including consumer and small business banking, commercial and corporate banking, and investment banking and capital markets.