In the wake of Hurricane Harvey, the National Association of Insurance Commissioners (NAIC) is encouraging drone pilots to follow federal requirements in Houston and other cities along the Gulf Coast.
Officials said drones and advanced technology can help assess storm damage, as well as accelerate the claims process by providing quick and efficient surveillance, but acknowledge Federal Aviation Administration (FAA) requirements and rules for commercial use of drones must be followed.
“There is much work to do in the aftermath of Harvey and it is important for insurance regulators and the industry to work together to provide relief and respond to consumers affected by this disaster,” Ted Nickel, NAIC president and Wisconsin insurance commissioner, said. “We know drones can save time and enhance safety when surveying storm damage. However, before they are deployed, it is crucial for insurers and individuals to follow the laws governing this technology.”
NAIC officials said the Texas Department of Insurance’s website has a special section, Help After Harvey, that is dedicated to assisting those in need. Insure U, the NAIC’s public education program provides consumer resources including tips on Managing the Claims Process, Flood Insurance and Disaster Preparedness.
Drone pilots must register, properly mark drones and follow FAA safety guidelines, officials noted, adding for an emergency certificate of authorization, some requirements may be waived.