Republic Bank of Chicago announced it will expand its partnership with Sympera, an AI-native platform for commercial relationship banking, to scale its Business Banking operations.
The announcement follows a successful pilot that demonstrated how AI can enhance prospecting, relationship development and market coverage, the bank said. Sympera drives banker action through AI combining external business activity like company updates, hiring signals and operational changes with the bank’s internal data to create a holistic view of the company. The platform prepares “banker-ready actions for relationship managers, embedding the directly into daily workflows” so teams can focus on the high-potential opportunities while maintaining engagement.
“AI is moving from experimentation to becoming a core part of how banks operate,” Madhu Reddy, CIO at Republic Bank of Chicago, said. “What convinced us was seeing our bankers adopt it—Sympera surfaced the right opportunities at the right time and fit naturally into how our teams already work in Microsoft Dynamics. The pilot proved the thesis; now we’re scaling it. The solution allows our teams to operate more effectively and spend more time with clients”
The rollout will expand across Republic Bank’s Commercial Banking unit over the coming months, officials said.
“We are pleased to deepen our partnership with Republic Bank of Chicago as they transition from pilot to enterprise rollout,” David Sosna, CEO of Sympera, said. “This deployment highlights the tangible impact of agentic AI in banking—empowering relationship managers to prioritize high-value opportunities, respond faster to growth signals, and deliver more consistent results across the organization.”