SunTrust Bank offering free identity protection

SunTrust Bank announced last week that it is now offering Identity Protection for all current and new consumer clients at no cost on an ongoing basis, with Experian IDnotify being provided to those who sign up for the service.

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“Ensuring personal information security is fundamental to our purpose as a company of advancing financial well-being,” Bill Rogers, SunTrust chairman and CEO, said. “We apologize to clients who may have been affected by this. We have heightened our monitoring of accounts and increased other security measures. While we have not identified significant fraudulent activity, we will reinforce our promise to clients that they will not be held responsible for any loss on their accounts as a result.”

The IDnotify product by Experian is offered in addition to existing SunTrust security protocols, such as ongoing monitoring of accounts, FICO score program, alerts, tools and zero liability fraud protection.

IDnotify protection includes Experian 1B credit monitoring; an annual Experian credit report; identity theft insurance with up to $1 million reimbursements for covered expenses; Identity Restoration assistance; dedicated Call Center support; and dark web monitoring.

“Our priority is protecting our clients and maintaining their trust,” Rogers said. “We want to help all SunTrust clients combat the increasing concern about identity theft and fraud, wherever it may occur.”